Client Engagement Specialist

3 weeks ago


Telford, Telford and Wrekin, United Kingdom The Ardonagh Group Full time
Position Overview

Client Engagement Specialist

As part of our growth strategy, we are seeking a dedicated Client Engagement Specialist to join our dynamic team. This role is essential in reaching out to prospective clients to deepen our understanding of their business needs, ensuring that our relevant departments can provide tailored quotations.

Key Responsibilities:
  • Document interactions with clients in our management systems, seeking guidance when necessary.
  • Conduct outreach calls, transferring qualified leads to the Sales Team.
  • Adhere to company protocols and regularly review operational systems.
  • Meet daily performance targets and maintain accurate reporting.
  • Prepare necessary management information for review.
  • Collaborate with various departments to address client requirements.
  • Connect clients with the appropriate products that align with their expectations.
  • Deliver exceptional customer service consistently.
  • Facilitate communication across departments.
While prior sales experience is advantageous, it is not a prerequisite. Familiarity with the insurance sector is not necessary.

About Us

As a leading organization with a vast network and a dedicated workforce, we pride ourselves on being community-focused brokers and risk management specialists. Our ambition is to continue growing and making a significant impact in the industry. Join us in our mission to serve our clients and communities effectively.

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