Technical Support Analyst

7 days ago


Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time
Job Overview

Global Technology Solutions Ltd is seeking a highly skilled Service Desk Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide timely and effective technical support to clients via phone, email, and other communication channels.
  • Respond to and resolve customer inquiries and issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex technical issues and improve overall customer satisfaction.
  • Stay up-to-date with the latest technology trends and advancements to provide expert-level support.
Requirements
  • Fluent German and English speaking skills with strong communication skills.
  • Proven customer service experience with a focus on technical support.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
  • A competitive hourly rate of £15, increasing to £17.46 after 3 months.
  • A 3-month contract with potential extensions.
  • A flexible schedule with a maximum of 2 weekends per month.

ZIPC1_UKTJ



  • Peterborough, Peterborough, United Kingdom Onyx-Conseil Full time

    Job OverviewOnyx-Conseil is seeking a highly skilled Application Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing day-to-day operational support for our application portfolio.Key ResponsibilitiesProvide 2nd and 3rd line technical support for our application portfolio, ensuring timely and effective...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    Job DescriptionJob Title: Technical Support EngineerJob Summary:We are seeking a highly skilled Technical Support Engineer to join our team at Entech Technical Solutions Ltd. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide technical support and assistance to...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    Job OverviewEntech Technical Solutions Ltd is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for hardware and software issuesAssist clients with technical...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    Job OverviewEntech Technical Solutions Ltd is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for hardware and software issuesAssist clients with technical...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    Job OverviewEntech Technical Solutions Ltd is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to customers and internal stakeholders.Key ResponsibilitiesProvide technical support and troubleshooting for mechanical engineering...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    **Job Title:** Technical Support Engineer**Job Type:** Contract**Location:** Peterborough, Cambridgeshire**Job Description:**We are seeking a highly skilled Technical Support Engineer to join our team at Entech Technical Solutions Ltd. As a Technical Support Engineer, you will be responsible for providing technical support and expertise to our clients in the...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    **Job Title:** Technical Support Engineer**Job Type:** Contract**Location:** Peterborough, Cambridgeshire**Job Description:**We are seeking a highly skilled Technical Support Engineer to join our team at Entech Technical Solutions Ltd. As a Technical Support Engineer, you will be responsible for providing technical support and expertise to our clients in the...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    Job Description**Job Title:** Technical Support Engineer**Job Type:** Contract, 12 months**Location:** Peterborough, Cambridgeshire**Job Summary:** We are seeking a highly skilled Technical Support Engineer to join our team at Entech Technical Solutions Ltd. As a Technical Support Engineer, you will be responsible for providing technical support to...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    Job Description**Job Title:** Technical Support Engineer**Job Type:** Contract, 12 months**Location:** Peterborough, Cambridgeshire**Job Summary:** We are seeking a highly skilled Technical Support Engineer to join our team at Entech Technical Solutions Ltd. As a Technical Support Engineer, you will be responsible for providing technical support to...


  • Peterborough, Peterborough, United Kingdom Mencap Full time

    Job Overview Are you enthusiastic about technology? Do you aim to deliver outstanding customer service and seek to resolve issues on the first attempt? If so, we would love to hear from you. Mencap is offering an exciting opportunity for a 1st Line IT Support Specialist on a fixed-term contract. This is a full-time position requiring 37.5 hours per...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Limited Full time £26

    Job DescriptionEntech Technical Solutions Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and service delivery to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Technical Support: Provide technical support...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Limited Full time £26

    Job DescriptionEntech Technical Solutions Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and service delivery to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Technical Support: Provide technical support...


  • Peterborough, Peterborough, United Kingdom Nexus Jobs Limited Full time

    Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through...


  • Peterborough, Peterborough, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:Rise Technical Recruitment Limited is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:Travel to client sites to perform equipment maintenance and repairsDiagnose and troubleshoot technical...


  • Peterborough, Peterborough, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:Rise Technical Recruitment Limited is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:Travel to client sites to perform equipment maintenance and repairsDiagnose and troubleshoot technical...


  • Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time

    Position OverviewCompany: Global Technology Solutions LtdRole: Service Desk AnalystCompensation: £15 per hour, with potential increase after initial periodContract Duration: 3 months with possible extensionsWorking Hours: 7.5 hours daily, flexible schedule between 06:00 and 18:00, including a maximum of 2 weekends per month, with compensatory time off...


  • Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time

    Job OverviewEntech Technical Solutions Ltd is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to customers and internal stakeholders.Key ResponsibilitiesProvide technical support and troubleshooting for mechanical engineering...


  • Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time

    Position Overview:As a Service Desk Analyst at Global Technology Solutions Ltd, you will play a crucial role in providing exceptional support to our clients. Your primary responsibility will be to assist users with technical issues and ensure their inquiries are resolved efficiently.Key Responsibilities:Manage and update incidents logged in the Incident...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    About the RoleBrook Street is collaborating with a reputable organization seeking a dedicated Service Desk Analyst to enhance their growing team.This organization provides exceptional benefits along with a contemporary office environment.Working HoursStandard hours are from 9 AM to 5:30 PM, with the flexibility of hybrid work arrangements (2-3 days working...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    About the RoleBrook Street is collaborating with a reputable organization seeking a dedicated Service Desk Analyst to enhance their growing team.This organization provides exceptional benefits along with a contemporary office environment.Working HoursStandard hours are from 9am to 5:30pm, with a hybrid model allowing for 2-3 days of remote...