Tenancy Support Specialist
3 weeks ago
Job Overview
The Tenancy Support Specialist will engage with at-risk households to avert the threat of homelessness. This role primarily focuses on assisting families who are either in stable housing or in the process of securing their own living arrangements.
Key Responsibilities
- Provide training in home management and essential life skills.
- Offer guidance and support in accessing local community services.
- Assist with tenancy upkeep and maintenance.
- Execute procedures and responsibilities as directed by the Housing Support Officer or Housing Support Assistants.
- Maintain thorough records of interactions with service users, ensuring they are current and comprehensive for auditing purposes.
Candidate Profile
- Proven experience working with individuals facing multiple challenges.
- Background in multidisciplinary collaboration.
- SVQ Level 3 in Health and Social Care or an equivalent qualification in Housing or a related discipline.
- Commitment to pursuing mandatory SSSC Registration.
- Ongoing maintenance of SSSC registration through continuous training and skill development.
- Ability to work independently as well as collaboratively within a team.
- Strong organizational, planning, and workload management skills.
- Excellent verbal and written communication abilities.
- Capacity to establish trust with individuals at risk of homelessness and foster positive relationships.
- Competence in working within a multidisciplinary framework.
- Skill in maintaining accurate records related to service user interactions.
- Willingness to travel efficiently between various work locations to meet service operational needs.
- Ability to connect with individuals facing multiple challenges.
- Non-judgmental approach.
- Conduct home visits to clients in various housing situations.
- Flexibility to adapt to the needs and demands of the service.
- Capability to work in an open office environment or remotely as required.
- Adaptability to work in different office settings based on service requirements.
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