Insurance Underwriting Support Specialist
3 weeks ago
Position Overview
Insurance Underwriting Support Specialist
About the Role
Pro Insurance Solutions Ltd is seeking dedicated Insurance Underwriting Support Specialists to enhance our expanding team. This position offers a hybrid work model, allowing for a blend of remote work and office collaboration.
We welcome applications for both full-time and part-time roles.
Key Responsibilities
The Insurance Underwriting Support Specialist will assist Underwriting Support Managers and the underwriting teams in daily operations. Key responsibilities include, but are not limited to:
- Clearing submissions for new insurance risks
- Guiding new brokers through the accreditation process
- Preparing quotes, certificates, and policy documentation
- Managing and following up on audit requirements
- Coordinating new survey instructions and monitoring subsequent requirements
- Assisting new coverholders through the approval process
- Managing coverholder bordereau submissions
- Understanding individual (re)insurance contract details, including notification and security requirements, to provide effective reporting and oversight
- Ensuring timely and accurate security requirements in support of underwriting operations
- Grasping underwriting support processes and systems, extracting and manipulating submission-related data from broker portals
- Quality checking risk recording instructions to ensure accuracy before issuance to offshore teams
- Identifying and transitioning tasks from onshore to offshore teams
- Building and maintaining strong working relationships with the underwriting team, ensuring regular communication with underwriting management regarding operational matters
- Monitoring workflow tools to ensure timely completion of tasks
Required Skills and Experience
- Relevant experience in the (re)insurance industry, preferably within the underwriting sector
- Exceptional verbal and written communication abilities
- Ability to exercise discretion in resolving process issues to support our global outsourcing models
- A mindset focused on continuous improvement
- Flexibility to adapt to the demands of the role, especially during peak underwriting periods
- Proven skills in prioritizing and organizing tasks effectively
- Demonstrated ability to work efficiently and accurately under pressure
- Experience in supporting work allocation and adhering to SLAs and tight deadlines
- Proven track record of building and maintaining positive working relationships
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