HR Business Partner

2 weeks ago


Woking, Surrey, United Kingdom Acosta Full time

Job Summary:

We are seeking an experienced HR Business Partner to join our team at Acosta Europe. As an HR Business Partner, you will play a key role in supporting the delivery of our business strategy by providing expert HR advice and guidance to our managers and employees.

Key Responsibilities:

  • Employee Relations:
    • Develop and maintain a deep understanding of employment legislation and best practice in employee relations.
    • Provide expert advice and guidance to managers on employee relations matters, including performance management, disciplinary procedures, and grievance handling.
    • Develop and maintain company policies and procedures in line with best practice and current employment law regulations.
    • Consult with employment lawyers to ensure compliance with employment law and mitigate risk.
    • Monitor employee relations activity and provide insights and recommendations to senior management.
  • Stakeholder Management:
    • Develop and maintain trusted relationships with key stakeholders, including senior management, centre and field managers.
    • Gain a deep understanding of the business operation, its performance drivers, and metrics to inform HR initiatives.
    • Collaborate with the HR/People Team to design and deliver training, talent attraction, and onboarding initiatives.
    • Work with Payroll to maintain the integrity of people data and ensure timely and accurate data transfers.
    • Develop professional alliances with third-party vendors, including benefits providers and insurers.
  • System Management:
    • Assume responsibility for maintaining the HRIS system, including Cascade.
    • Train and coach users on the HRIS system and develop user training materials.
    • Implement processes to drive efficiency and effectiveness in HR operations.
    • Undertake regular audits and introduce good governance practices as required.
  • Data and Reporting:
    • Administer people-related data in a sensitive manner to maintain confidentiality and integrity.
    • Generate timely reports and share data and insights with key stakeholders.
    • Review data, draw conclusions, and make recommendations based on findings.
  • Projects:
    • Review and improve transactional work and operational processes to increase efficiency and effectiveness.
    • Contribute to the delivery of colleague-related projects, including reward and benefits reviews and job evaluations.
    • Commit to the delivery of cross-functional projects and assignments.
  • Additional Requirements:
    • Draft internal communications to inform and engage colleagues.
    • Maintain knowledge of HR best practice and current trends.
    • Comply with Health and Safety Regulations.
    • Assume responsibility for own personal development.
    • Complete mandatory training in a timely manner.
    • Adhere to General Data Protection Regulations and policies.

Person Specification:

  • Strong professional interpersonal skills with the ability to communicate with stakeholders at various levels.
  • Excellent customer service or stakeholder management skills with the ability to build rapport and trust.
  • Adaptable with a willingness to reprioritize based on operational or business needs.
  • A strong multitasker who can plan, organize, follow-up, and follow-through to task completion.
  • Solutions-orientated with good decision-making skills.
  • A passion for detail with a desire to grow and learn.
  • Ability to work independently as well as in a team environment.

Education/Qualifications:

  • Proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
  • Previous experience in a similar role with an employee relations focus.
  • CIPD level 5 or working towards the qualification would be an advantage.
  • Familiar with regulations and governance pertaining to employment law in the UK.
  • Competent user of HRIS – Cascade would be an advantage.

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