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Administrative Support Specialist

1 month ago

Hales, Norfolk, United Kingdom 1st Choice Full time

Job Summary

1st Choice is seeking an Office Assistant to provide administrative support for the Center for Orientation, Retention, and Exploration. The successful candidate will provide exceptional organizational skills, problem-solving abilities, and excellent communication skills to thrive in a fast-paced environment.

Key Responsibilities

  • Provide administrative support for the Center, including managing schedules, organizing documents, and handling multiple tasks efficiently.
  • Demonstrate professionalism, positivity, and customer service via phone and email to orientation participants, staff, faculty, and campus visitors.
  • Effectively troubleshoot orientation registration and change of major processes.
  • Manage and monitor office printers, furniture, and other equipment.
  • Using critical thinking to problem solve independently, monitor and answer incoming calls, and route them to appropriate offices.
  • Monitor and answer emails with correct information.
  • Check-in students for academic advising and success coaching appointments.
  • Schedule (and reschedule) academic advising and success coaching appointments.
  • Provide assistance to the Office Manager.
  • Serve as the first point-of-contact to students, faculty, staff, and the general public and receptionist for the Center.
  • Provides information to students and general public on University and Center building locations, activities, programs, and policies.
  • Maintains office files and inventory for departmental records management.
  • Assists with the supervision of student workers.
  • Maintains schedules/bookings for orientation registrations, conference rooms, and professional staff.
  • Accounts for and distributes incoming and outgoing mail.

Requirements

  • High School Diploma Required.
  • Experience in office management or administrative support role.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Strong interpersonal and communication skills, with the ability to interact effectively with individuals at all levels.
  • Proficiency in Microsoft Office suite and other relevant software applications.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Working Hours

M-F 8:00AM-5:00PM