Service Advisor
2 weeks ago
This is an exciting opportunity for an experienced Service Advisor to join Pertemps Bond, a family-run company committed to delivering high-quality customer service to their clients.
As a leader in their industry with a strong heritage, this is a position not to be missed.
Key Responsibilities- Ensure agreed Key Performance Indicators (KPIs) are met
- Effectively upsell and cross-sell to new and existing customers
- Provide excellent customer service to enhance client satisfaction
- Deal with customers in a professional manner
- Maintain accurate records of servicing activities and opportunities in the CRM system
- At least 1-2 years of service advisor experience
- Service lead with a keen focus on exceeding expectations
- Driven to achieve and enjoy working with people
- Team player with excellent communication and interpersonal skills
- Desire to exceed in every task
- Adaptable to different customers and situations
- Keen to continue self-development
- Long-term career aspirations
- Experience within car/motorbike service/scheduling
- 25 days annual leave, increasing with service
- Store discount
- Employee discount
- Free on-site parking
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