Service Advisor

2 months ago


Leeds, Leeds, United Kingdom Pertemps Bond Full time
About the Role

This is an exciting opportunity for an experienced Service Advisor to join Pertemps Bond, a family-run company committed to delivering high-quality customer service to their clients.

As a leader in their industry with a strong heritage, this is a position not to be missed.

Key Responsibilities
  • Ensure agreed Key Performance Indicators (KPIs) are met
  • Effectively upsell and cross-sell to new and existing customers
  • Provide excellent customer service to enhance client satisfaction
  • Deal with customers in a professional manner
  • Maintain accurate records of servicing activities and opportunities in the CRM system
Requirements
  • At least 1-2 years of service advisor experience
  • Service lead with a keen focus on exceeding expectations
  • Driven to achieve and enjoy working with people
  • Team player with excellent communication and interpersonal skills
  • Desire to exceed in every task
  • Adaptable to different customers and situations
  • Keen to continue self-development
  • Looking for a stable and long-term career
  • Experience within car/motorbike service/scheduling
Benefits
  • 25 days annual leave, increasing with service
  • Store discount
  • Employee discount
  • Free on-site parking

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