Commercial Service Advisor

2 months ago

Leeds, Leeds, United Kingdom Lookers Full time

Job Summary

We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive a first-class experience.

Key Responsibilities

  • Booking MOTs, services, and other repair work for our customers
  • Advising customers about warranty cover and upselling additional parts/accessories that will benefit the customer
  • Liaising with the full Aftersales department to organize and schedule appointments, based on workload and call volumes
  • Managing a high-volume of customers daily, as well as telephone calls and online booking queries
  • Informing customers of turnaround times and ensuring effective communication throughout the time when a customer's car is in the workshop
  • Maintaining accurate customer records, and updating the systems when any bookings have been made

Requirements

We are looking for a team player with excellent communication skills and the ability to build rapport easily, while being able to explain technical information in a clear and concise manner. Previous experience using Kerridge/ADP would be an advantage, as well as having knowledge of other essential dealer systems.

About Lookers

Lookers is a leading automotive retailer with a strong reputation for providing exceptional customer service. We are committed to delivering a first-class experience for our customers and are looking for like-minded individuals to join our team.

  • Commercial Service Advisor

    3 weeks ago

    Leeds, Leeds, United Kingdom Lookers Full time

    Job Title: Commercial Service AdvisorJob Summary:We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support to our customers.Key Responsibilities:Booking MOTs, services, and other repair...

  • Commercial Service Advisor

    3 weeks ago

    Leeds, Leeds, United Kingdom Lookers Full time

    Job Title: Commercial Service AdvisorJob Summary:We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support to our customers.Key Responsibilities:Booking MOTs, services, and other repair...

  • Commercial Vehicle Service Advisor

    1 month ago

    Leeds, Leeds, United Kingdom Lookers Full time

    Service Advisor - Commercial VehiclesAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our aftersales department.Key ResponsibilitiesBooking MOTs,...

  • Commercial Vehicle Service Advisor

    1 month ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repairsProviding expert advice on...

  • Commercial Vehicle Service Advisor

    4 weeks ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repair workProviding expert...

  • Commercial Vehicle Service Advisor

    1 month ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repairsProviding expert advice on...

  • Commercial Vehicle Service Advisor

    4 weeks ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repair workProviding expert...

  • Commercial Vehicle Service Advisor

    1 month ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repairsProviding expert advice on...

  • Commercial Vehicle Service Advisor

    1 month ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repairsProviding expert advice on...

  • Commercial Vehicle Service Advisor

    3 weeks ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repair workProviding expert...

  • Commercial Vehicle Service Advisor

    3 weeks ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repair workProviding expert...

  • Commercial Vehicle Service Advisor

    1 month ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repair workAdvising customers on...

  • Commercial Service Advisor

    2 weeks ago

    Leeds, Leeds, United Kingdom Lookers Full time

    Job OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team on site. Specialising in Commercial Vehicles, you will work...

  • Commercial Vehicle Service Advisor

    1 month ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repairsProviding expert advice on...

  • Commercial Vehicle Service Advisor

    1 month ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford Leeds is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Commercial Vehicle Service Advisor, you will work alongside our aftersales team to provide exceptional customer service and support.Key ResponsibilitiesBooking and managing customer appointments, services, and repairsProviding expert advice on...

  • Commercial Service Advisor

    2 weeks ago

    Leeds, Leeds, United Kingdom Lookers Full time

    Job OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team on site, specialising in Commercial Vehicles. As a key member of...

  • Commercial Service Advisor

    1 week ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)As a Service Advisor for Commercial Vehicles at Lookers Ford Leeds, you will be responsible for providing exceptional customer service and ensuring the...

  • Commercial Service Advisor

    2 months ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Commercial Vehicle Service Advisor, you...

  • Commercial Service Advisor

    2 months ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team on site, specialising in Commercial Vehicles. As a key member of our...

  • Commercial Service Advisor

    2 months ago

    Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team on site, specialising in Commercial Vehicles. As a key member of our...