Commercial Vehicle Service Advisor

2 days ago


Leeds, Leeds, United Kingdom Lookers Full time
Service Advisor - Commercial Vehicles

About the Role

We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our aftersales department.

Key Responsibilities

  • Booking MOTs, services, and other repair work for our customers
  • Advising customers on warranty cover and upselling additional parts/accessories
  • Liaising with the aftersales department to schedule appointments and manage workload
  • Managing a high-volume of customers daily, including telephone calls and online booking queries
  • Informing customers of turnaround times and ensuring effective communication throughout the repair process
  • Maintaining accurate customer records and updating systems as necessary

Requirements

To be successful in this role, you will need:

  • Excellent communication skills and the ability to build rapport with customers
  • Previous experience in a similar role within the automotive industry, preferably with knowledge of Kerridge/ADP systems
  • A passion for delivering exceptional customer service and a warm personality
  • The ability to work independently and as part of a team

About Lookers

Lookers is a leading automotive retailer with a reputation for excellence. We offer a range of benefits, including continuous training opportunities and a supportive team environment. If you are a motivated and customer-focused individual looking for a new challenge, we would love to hear from you.



  • Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Commercial Vehicle Service Advisor, you...


  • Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Commercial Vehicle Service Advisor, you...


  • Leeds, Leeds, United Kingdom Lookers Full time

    Job OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a specialist in Commercial Vehicles,...


  • Leeds, Leeds, United Kingdom Lookers Full time

    Job OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a specialist in Commercial Vehicles,...


  • Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team on site, specialising in Commercial Vehicles. As a key member of our...


  • Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team on site, specialising in Commercial Vehicles. As a key member of our...


  • Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Commercial Vehicle Service Advisor, you...


  • Leeds, Leeds, United Kingdom Lookers Full time

    OverviewLookers Ford LeedsContract Type: PermanentSalary: £26,000 basic per annum. OTE up to £32,000 (uncapped)Working Hours: Monday - Friday 8am-5pm, Saturday mornings on rota basis (paid as overtime)We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Commercial Vehicle Service Advisor, you...


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Limited Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Commercial Controller. As a key member of our operations team, you will be responsible for managing our commercial vehicle rental solutions and ensuring seamless customer experiences.Key ResponsibilitiesManage and maintain accurate records of customer...


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Limited Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Commercial Controller. As a key member of our operations team, you will be responsible for managing our commercial vehicle rental solutions and ensuring seamless customer experiences.Key ResponsibilitiesManage and maintain accurate records of customer...


  • Leeds, Leeds, United Kingdom Lookers Full time

    Position Overview Company: Lookers Contract Type: Permanent Salary: £26,000 basic per annum. OTE up to £32,000 (uncapped) Working Hours: Monday - Friday 8am-5pm, Saturday mornings on a rota basis (paid as overtime) Lookers is seeking a skilled and committed Service Advisor to enhance our Aftersales Team. Specializing in Commercial Vehicles, you will...


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Full time

    Join Our TeamWe invite you to become a part of our dynamic workforce, where you can enjoy an array of exclusive retailer discounts and cashback offers from leading brands.Take advantage of our unique Wagestream Financial Wellbeing application, which empowers you with greater control over your earnings and the flexibility to select when you receive your...


  • Leeds, Leeds, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive a first-class experience.Key ResponsibilitiesBooking MOTs, services, and other repair work for our...


  • Leeds, Leeds, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ford Leeds. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive a first-class experience.Key ResponsibilitiesBooking MOTs, services, and other repair work for our...


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Limited Full time

    {"title": "Commercial Controller", "description": "About the RoleWe are seeking a highly skilled and experienced Commercial Controller to join our team at Northgate Vehicle Hire Limited. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our light commercial vehicle rental solutions to our customers across the...


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Limited Full time

    {"title": "Commercial Controller", "description": "About the RoleWe are seeking a highly skilled and experienced Commercial Controller to join our team at Northgate Vehicle Hire Limited. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our light commercial vehicle rental solutions to our customers across the...


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Full time

    Why Join Us? At Northgate Vehicle Hire, we offer a comprehensive range of benefits designed to support our employees. Enjoy unlimited access to a wide array of retailer discounts and cashback offers from popular brands. We are thrilled to introduce Wagestream, a Financial Wellbeing app that empowers our team members with greater control over their earnings....


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Limited Full time

    About the RoleWe are seeking a highly motivated and organized Commercial Controller to join our team at Northgate Vehicle Hire Limited. As a Commercial Controller, you will play a key role in supporting our business operations and customer service teams.Key ResponsibilitiesProvide administrative support to our business operations and customer service teams,...


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Limited Full time

    About the RoleWe are seeking a highly motivated and organized Commercial Controller to join our team at Northgate Vehicle Hire Limited. As a Commercial Controller, you will play a key role in supporting our business operations and customer service teams.Key ResponsibilitiesProvide administrative support to our business operations and customer service teams,...


  • Leeds, Leeds, United Kingdom Northgate Vehicle Hire Full time

    Unlock Your Potential with Northgate Vehicle HireWe're a leading provider of light commercial vehicle rental solutions, partnering with top organisations across the UK. Our reputation for excellence and customer support has earned us a spot at the forefront of the LCV sector.As a key member of our team, you'll be part of a dynamic and innovative business...