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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Advisor to join our team at Apcoa Parking. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers, ensuring that their needs are met and exceeded.
Key Responsibilities- Answer inbound calls from clients and customers to arrange clamping and de-clamping of vehicles parked incorrectly in Ireland.
- Handle inbound email queries from clients and customers, advising them on how to appeal correctly.
We are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their skills. As a Customer Service Advisor with Apcoa Parking, you will have the opportunity to:
- Receive full training and development to help you succeed in your role.
- Learn multiple skills in different sectors of the parking industry.
- Enjoy a competitive hourly wage and benefits package.
- Take advantage of our pension scheme and other employee benefits.
To be successful in this role, you will need to have a passion for providing outstanding customer service, a strong ability to communicate effectively, and a willingness to learn and adapt to new situations.
We are looking for a team player who is able to work independently and as part of a team, with a strong attention to detail and a commitment to delivering high-quality results.
