Operations Manager
2 weeks ago
About Aimbridge Hospitality EMEA
Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide.
What We Offer You
- Hotel discounts across our portfolio – Staff rates and up to 50% discount on food & beverage and spa services.
- Wagestream – Stream up to 40% of your pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance program.
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Volunteer days – Up to two days per year to support a charity of your choice.
- Minimum of 28 days holiday Pro Rata
- Staff meals on duty
- Starting salary above national minimum wage
Your Role as Operations Manager
As an Operations Manager, you will play a vital role in ensuring the smooth and efficient running of our hotel. You will be responsible for creating and implementing standard operating procedures across all departments, ensuring performance is managed effectively at all levels.
You will collaborate closely with the Senior team to contribute to the overall strategic plan for the business, utilizing all available opportunities to drive revenue and manage the day-to-day operations of the hotel departments in the absence of HODs. You will monitor guest feedback and take appropriate action to address any concerns.
Furthermore, you will support HODs in effectively recruiting and developing their teams, fostering a culture of team engagement and service excellence.
What We Look For
To excel in this role, the ideal candidate will possess a Hotel Management qualification and have at least 2 years of experience in an Assistant Manager position.
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