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Operations Manager

2 months ago


Bingley, Bradford, United Kingdom Aimbridge Hospitality Full time

About Us

Aimbridge Hospitality EMEA is a prominent division of the global Aimbridge Hospitality brand, managing a vast portfolio of over 1,600 hotels and resorts worldwide.

What We Offer

As a member of the Aimbridge team, you will enjoy a range of benefits, including:

  • Comprehensive hotel discounts across our portfolio – Staff rates and up to 50% off on food, beverages, and spa services.
  • Wagestream – Access up to 40% of your earned pay and set up automatic savings for your financial wellness.
  • 24/7 availability of our employee assistance program.
  • Career and lifestyle breaks – Time off for significant life events.
  • Volunteer days – Up to two days annually to support a charity of your choice.
  • A minimum of 28 days of holiday on a pro-rata basis.
  • Complimentary meals during shifts.
  • Competitive starting salary above the national minimum wage.

Role Overview

As the Duty Manager, you will be responsible for developing and enforcing standard operating procedures across all departments, ensuring effective performance management at every level. Collaborating with the senior management team, you will contribute to the strategic direction of the business, leveraging all available opportunities to enhance revenue and oversee the hotel operations in the absence of other Heads of Departments (HODs). You will monitor guest feedback and take appropriate actions to address concerns. Additionally, you will assist HODs in recruiting and nurturing their teams, fostering a culture of engagement and service excellence.

Located within a dynamic hotel environment, you will work alongside a dedicated team that understands the importance of work-life balance.

Candidate Requirements

The ideal candidate will hold a qualification in Hotel Management and possess a minimum of two years of experience in an Assistant Manager role.