Accommodation and Welfare Officer
1 week ago
TKB Housing CIC, a Community Interest Company dedicated to providing safe housing solutions, is seeking a dedicated Night Welfare Officer to join our team. This role plays a crucial part in maintaining the functionality of our model to ensure a positive experience for our Service Users and tenants.
Key Responsibilities:
- Conduct welfare checks on properties to identify potential issues.
- Collaborate with Local Authorities to inform them of availability within our operating areas.
- Collect information from potential tenants, risk assess properties, and relocate tenants to temporary accommodations.
- Complete paperwork and hand over keys to tenants, explaining property rules.
- Communicate with Local Authorities via email to provide completed paperwork.
- Utilize Microsoft SharePoint to manage tasks and information.
- Address on-call tasks, including property maintenance issues, key management, and incident reporting.
- Apply problem-solving skills and think ahead to ensure effective service delivery.
- Work independently and interact with diverse individuals.
Requirements:
- 1 year of experience in housing support.
- 1 year of experience in security (preferred).
Licenses/Certifications:
- Valid driving license.
- DBS (desired).
- SIA (desired).
Travel Requirements:
- 100% willingness to travel.
Work Environment:
This role involves working on the road, providing essential services to our community.
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