Retail Operations Manager

3 weeks ago


York, York City, United Kingdom Morrisons Full time
Position Overview

About The Opportunity

Are you enthusiastic about guiding a team towards success, fostering a customer-focused environment, and striving to be a leader in the retail sector?

Our Retail Operations Managers are dedicated professionals who utilize robust leadership skills to ensure their locations are exceptional places for both employees and customers. They are instrumental in our organization, and we are consistently seeking outstanding Retail Operations Managers throughout the UK to join us and exemplify these principles. If you are considering a new opportunity and wish to explore roles within a thriving company during an exciting phase, we encourage you to reach out or submit your application through this listing.

Key Responsibilities

Reporting directly to the Regional Director, your duties will encompass:

  • Formulating and implementing strategic plans to boost store efficiency and profitability by continuously evaluating our existing practices. We welcome innovative ideas, and Retail Operations Managers should promote this mindset within their teams.
  • Actively listening to and addressing feedback from our customers and staff, ensuring that their experiences are central to all decision-making processes.
  • Fostering a high-performance environment through talent development, succession planning, and encouraging leadership.
  • Collaborating with our Head Office teams to guarantee optimal product availability, positioning Morrisons as a premier shopping destination.
  • Establishing and nurturing relationships within the local community, promoting your store as a vital community resource.

Candidate Profile

  • Proven experience in managing a retail outlet within a fast-paced food environment is essential for this position.
  • Exceptional leadership capabilities with a strong ability to listen and respond. You should excel in coaching and providing constructive feedback to ensure consistent operational practices.
  • A genuine passion for identifying and nurturing talent while cultivating a successful team atmosphere.
  • Proficient in resolving challenges and building trust within the store team.
  • Ability to establish clear objectives that align with departmental goals and the overarching priorities of Morrisons, ensuring your team is engaged and working towards a common purpose.
  • Capacity to create a collaborative and inclusive culture.
  • Open-mindedness and willingness to embrace diverse opinions, beliefs, and behaviors.

We are committed to being an equal opportunity employer and encourage applications from all segments of the community.

If you do not meet every single criterion, please do not be discouraged. We are focused on creating a diverse, inclusive, and authentic workplace, so if you are excited about this opportunity but your previous experience does not align perfectly, we invite you to apply anyway. You may be the ideal candidate for this or other positions.

What We Offer

As a Retail Operations Manager, you will be a key player in our organization and essential to our success. We provide a competitive salary along with an attractive benefits package, which includes:

  • Generous bonus structure
  • Vehicle allowance
  • Competitive pension plan
  • Private health insurance for you and your family
  • Employee discount of 15% and 10% for a friend or family member
  • Up to 6 weeks of annual leave, increasing with your tenure
  • Competitive incentive program

We are looking for individuals with experience as a Retail Operations Manager in food retail, who are passionate and supportive leaders, eager to drive transformation in a growing organization. If this resonates with you, we encourage you to connect with us.



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