Assistant Manager

2 months ago

York, York City, United Kingdom JD Group Full time
Job Description

**Job Title:** Assistant Manager - Retail Operations

**Job Summary:** We are seeking an experienced Assistant Manager to join our retail team at JD Group. As an Assistant Manager, you will play a key role in supporting the Store Manager in the day-to-day operations of the store, ensuring that sales targets are met and customer service standards are maintained.

Key Responsibilities:
  • Customer Service: Ensure that customers receive considerate and responsible service throughout their visit.
  • Deal with Inquiries and Complaints: Resolve customer inquiries and complaints in a professional manner.
  • Team Management: Motivate and lead the team to drive sales and exceed targets.
  • Visual Merchandising: Attract and engage customers through effective visual merchandising techniques.
  • Training and Development: Develop internal staff and promote progression within the group.
Requirements:
  • Retail Management Experience: Proven experience in a retail management role.
  • Excellent Communication Skills: Strong verbal and written communication skills.
  • Time Management: Excellent time management skills to prioritize tasks and meet deadlines.
  • IT Skills: Proficient in Microsoft Outlook, Word, and Excel.
What We Offer:
  • Holiday Allowance: Generous holiday allowance.
  • Discretionary Bonus Scheme: Opportunity to earn a discretionary bonus.
  • Staff Discount: Discount on JD Group and other brands within the organization.
  • Pension Scheme: Access to a pension scheme.
  • Health Plans: Health plans available depending on the level of role.
  • Personal Development Opportunities: Opportunities for personal development and growth.

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