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Retail Operations Supervisor
2 months ago
About Hackett:
At Hackett, we take pride in our craftsmanship, where every detail matters. Our commitment to nurturing talent across all departments is evident in our focus on creativity, quality, and meticulous attention to detail throughout the production journey.
If you have a creative spirit, a keen eye for detail, and a passion for British heritage, we invite you to explore a rewarding career with us.
Position Overview:
We are seeking a dedicated and enthusiastic Retail Operations Supervisor to enhance our team.
Your primary responsibilities will include inspiring the sales team with your passion for our brand, assisting in the daily management of store operations, collaborating closely with the Store Manager, and driving sales through effective product knowledge and team leadership.
Our aspiration is for every customer to connect with our brand identity, fostering loyalty that brings them back to our stores. Your role is crucial in making this vision a reality.
Key Responsibilities:
- Team Leadership: Inspire and motivate the sales team, supporting the Store Manager in developing the skills of your colleagues.
- Sales Performance: Collaborate with the Store Manager to achieve commercial objectives and KPIs, engaging the sales team through strategic action plans while maintaining a strong brand image.
- Customer Engagement: Cultivate customer loyalty by focusing on every detail and delivering exceptional service.
- Store Management: Ensure adherence to operational procedures, including inventory management, cash handling, daily reporting, and scheduling.
Ideal Candidate Profile:
You are a motivated, energetic individual who thrives in a team environment. Detail-oriented and proactive, you are eager to learn new skills that will contribute to your career growth with us. Your passion for fashion is evident, and you possess strong analytical and organizational abilities. You have experience in managing retail teams and monitoring sales and customer service.
Qualifications:
- Degree in Business Administration or a related field (preferred).
- Minimum of two years of experience in fashion retail.
- Fluent in English, with a minimum proficiency level of B2.
- Strong team-building capabilities.
- Results-driven mindset.
What We Offer:
Join a global fashion company with limitless opportunities for skill development and career advancement. Work alongside an inspiring and dynamic team of colleagues from diverse backgrounds in an inclusive culture. Enjoy significant discounts on our brands, allowing you to proudly wear our collections.
AWWG is the global fashion group behind Pepe Jeans London, Hackett, and Façonnable, and serves as the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.
