Assistant Store Manager
5 days ago
About Hackett London (Retail)
We are a global fashion company that values creativity, quality, and attention to detail in every aspect of our production process. Our mission is to nurture talent and care in every department, prioritizing innovation and excellence in all that we do.
Key Responsibilities
- Team Management: As an Assistant Store Manager, you will be responsible for leading and developing a high-performing sales team, ensuring they are equipped with the knowledge and skills to deliver exceptional customer service and drive sales growth.
- Sales: You will work closely with the Store Manager to achieve commercial targets and KPIs, developing action plans to engage the sales team and maintain a strong brand image throughout the sales process.
- Customer Experience: You will be responsible for creating a personalized and memorable experience for every customer, ensuring they feel valued and supported throughout their shopping journey.
- Shop Operations: You will oversee the day-to-day running of the store, ensuring compliance with procedures such as inventory management, stock control, cash handling, and daily reporting.
Requirements
- Education: A degree in Business Administration and Management is desirable.
- Experience: A minimum of two years' experience in fashion retail, with a proven track record of managing store teams and driving sales growth.
- Language: Fluent English, level B2 (minimum).
- Skills: Strong team building and leadership skills, with the ability to prioritize tasks and drive results-oriented performance.
What We Offer
We offer a dynamic and inclusive work environment, with opportunities to develop new skills and grow with our global fashion company. As a valued member of our team, you will enjoy a competitive salary and benefits package, as well as a generous discount on all our brands.
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