Fleet Service Advisor

6 days ago

Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time
Fleet Service Advisor Job Description

We are seeking a highly skilled and experienced Fleet Service Advisor to join our team at CRA GROUP LIMITED.

Job Summary:

The successful candidate will be responsible for providing high-quality fleet repairs for our vehicle fleet and equipment holdings. This will involve working closely with the Fleet Operations Manager and workshop supervisor to ensure that all Council vehicle and equipment assets are recorded correctly in the vehicle and equipment database.

Key Responsibilities:

  • Liaise with internal customers to arrange Service Level Agreements meetings to enable service provision and service standards to be set and monitored.
  • Ensure all Council vehicle and equipment assets are recorded correctly in the vehicle and equipment database.
  • Be the first point of contact for workshop supplier queries and service queries to the fleet department and workshops.
  • Complete all scheduling for vehicles, ride-on equipment, and all parks equipment, ensuring internal customers receive timely notification of inspection, service, and MOT appointments.
  • Liaise with external service providers to ensure MOTs and booked services align with MOT/service bookings in the fleet workshop.

Essential Experience:

  • Substantial experience of working in a fleet/workshop environment.
  • Substantial experience of working with a fleet/workshop database and maintaining detailed records.
  • Proven experience of developing quality systems to ensure the delivery of efficient support to internal and external customers.
  • Experience in a commercial vehicle environment.
  • Experience of dealing with and monitoring external suppliers.
  • Competence in using IT systems, especially in a workshop environment.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

How to Apply:

If you are a motivated and experienced Fleet Service Advisor looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].

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