Administrative Operations Manager
3 weeks ago
Job Overview
The Imaging division is committed to providing exceptional diagnostic services for all patients. Our administrative workforce comprises 16 dedicated personnel who facilitate patient scheduling and inquiries. We operate a comprehensive suite of imaging facilities, including 7 X-Ray rooms, 17 Ultrasound rooms, 2 CT rooms, 2 MRI rooms, and a Fluoroscopy screening room.
We prioritize creating an outstanding workplace and are open to discussions regarding flexible working arrangements tailored to individual needs. Our inclusive culture encourages all interested candidates to engage with the hiring manager about potential flexible options.
Key Responsibilities
The Administrative Managers will oversee the administrative staff, with two positions available. One manager will supervise the Ultrasound and clerical teams, while the other will manage the MRI, CT, and clerical teams. Both managers are expected to provide mutual support as needed.
You will monitor the performance of various modalities against local and national access benchmarks. Additionally, you will implement service enhancement initiatives aimed at improving the quality of care delivered.
Working for Barts Health NHS Trust
Barts Health is among the largest NHS trusts in the UK and a leading healthcare provider. Our hospitals are embarking on an exciting journey of improvement to achieve excellence and a world-class clinical reputation. Having successfully emerged from special measures, we are now focused on enhancing our services for patients.
Our vision is to establish a high-performing network of NHS hospitals recognized for innovation and excellence, ensuring safe and compassionate care for our patients in the region and beyond. This commitment extends to being an exceptional workplace, where our core values guide our collaborative efforts.
We are dedicated to our core values and strive to foster an inclusive environment where every team member feels valued and supported. We embrace diversity and actively promote an inclusive workplace culture.
Detailed Job Description and Responsibilities
The complete job description outlines the primary tasks and responsibilities associated with this role, while the person specification details the qualifications, skills, experience, and knowledge required. Please refer to the attached documents for further information.
Person Specification
Qualifications
Essential Criteria
5 GCSEs or equivalent, including Mathematics and English Proficient in IT skills, including Excel, Word, and PowerPointExperience
Essential Criteria
Minimum of 2 years in administrative management Proven experience in staff management and human resource processes Ability to thrive under pressure and manage substantial workloadsDesirable Criteria
Experience working within a Multi-Disciplinary TeamKnowledge
Essential Criteria
Comprehensive understanding of Imaging Access targets and patient pathway management Familiarity with PACS/RIS and CRS systems Current knowledge of NHS policies Proficient in data analysis and statisticsDesirable Criteria
Understanding of 18-week RTT and Cancer targetsSkills
Essential Criteria
Excellent communication skills (both written and verbal) Strong interpersonal abilities Competence in conflict resolution and problem-solving Proficient in various IT applications, including Excel, Word, and Outlook-
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