Service Advisor
2 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Service Advisor to join our team at Pybus Recruitment Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of service and support.
Key Responsibilities:
- Customer Service: Provide warm, inviting, and streamlined experiences for our clients' customers, building strong and trusting relationships while delivering outstanding levels of efficiency and communication.
- Knowledge and Support: Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
- Communication and Coordination: Successfully manage the flow of information between the workshop, the rest of the business, and the customer to guarantee a highly satisfactory customer experience and to meet our clients' brand standards.
Requirements:
- Full UK Driving Licence: Possess a valid UK driving licence.
- Organisation and Appearance: Be organised and maintain a smart appearance.
- Confidence and Teamwork: Be confident and able to excel in a team-based environment and achieve common goals.
- Previous Experience: Have previous experience as a Service Advisor in the Automotive sector.
Benefits:
- 25 Days Holiday and Bank Holidays: Enjoy 25 days holiday and bank holidays.
- Bonus/Commission: Receive a bonus/commission.
- Pension Scheme: Participate in a pension scheme.
- Free Eye Tests: Receive free eye tests.
- Childcare Vouchers: Enjoy childcare vouchers.
- Referral Scheme: Participate in a referral scheme.
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