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Service Advisor

2 months ago


Pulborough, West Sussex, United Kingdom Pybus Recruitment Full time
Service Advisor Job Description

We are seeking a skilled Service Advisor to join our team at Pybus Recruitment. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Customer Service: Provide warm, inviting, and streamlined experiences for our clients, building strong and trusting relationships while delivering outstanding levels of efficiency and communication.
  • Knowledge and Support: Be a knowledgeable and supportive point of contact for customers requiring servicing or repair of their vehicles.
  • Communication and Coordination: Successfully manage the flow of information between the workshop, the rest of the business, and the customer to guarantee a highly satisfactory customer experience and to meet our client's brand standards.
Requirements:
  • Full UK Driving Licence: A valid full UK driving licence is essential for this role.
  • Organisation and Communication Skills: Excellent organisational and communication skills are required to excel in this position.
  • Previous Experience: Previous experience as a Service Advisor in the Automotive sector is highly desirable.
Benefits:
  • Competitive Salary: A competitive salary and bonus/commission structure are on offer.
  • Pension Scheme: A pension scheme is available to all employees.
  • Free Eye Tests: Free eye tests are provided for all employees.
  • Childcare Vouchers: Childcare vouchers are available to all employees.
  • Referral Scheme: A referral scheme is in place for all employees.

Please note that this role requires working Saturdays on a rota basis. If you are interested in this opportunity, please submit your full and up-to-date CV to Jack at Pybus Recruitment.