Customer Service Specialist

4 weeks ago


Swansea, City and County of Swansea, United Kingdom EE Retail Full time

Position: Retail Advisor

Working Hours: 20 hours per week

Location: Swansea (Morfa Park)

Compensation: £12.34 per hour plus 20% on target commission

At EE Retail, we embrace individuality. We believe that the unique qualities you bring to the table enhance our ability to connect with customers and assist them in discovering the perfect products and services.

If you possess a natural curiosity and enjoy engaging with others, this role may be a great fit for you. Whether you have extensive experience handling complex situations or have developed resilience through personal experiences, you likely have the transferable skills necessary to thrive as a Retail Advisor.

No specific prior experience is required to apply. We provide comprehensive training to ensure you represent our brand effectively. All you need to bring is your authentic self, and soon you will be engaging with customers and fostering meaningful relationships.

What We Offer:

  • A competitive starting salary of £12.34, along with an uncapped commission structure.
  • Significant discounts on EE & BT products, including mobile and broadband services, saving you substantial amounts annually.
  • Support in defining your career trajectory, as we are committed to the growth and development of our employees.
  • Season Ticket Travel Loan to assist with upfront travel costs to and from work.
  • Opportunities for volunteering, allowing you to contribute positively to your community.
  • Optional Private Healthcare and Dental plans for you and your family.

In addition to these benefits, we pride ourselves on our strong team culture, meaningful support, and tailored training programs designed to help you build a rewarding career.



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