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Customer Service Specialist

2 months ago


Swansea, City and County of Swansea, United Kingdom EE Retail Full time

Position: Retail Advisor

Working Hours: 20 hours per week

Compensation: £12.34 per hour plus 20% commission on targets achieved

At EE Retail, we embrace diversity and welcome individuals from all walks of life. This is a place where you can truly be yourself, as your unique qualities are what enable you to connect with our customers and assist them in discovering the ideal products and services.

If you possess a natural curiosity and enjoy engaging with others, this role may be the perfect fit for you. Whether you bring extensive experience from navigating complex situations or have developed resilience through personal experiences, you likely have the transferable skills necessary to thrive as a Retail Advisor.

No specific experience is required to apply. We will provide comprehensive training to ensure you represent our brand effectively. All you need to bring is your authentic self, and soon you will be engaging with customers and fostering lasting relationships.

Benefits:

  • Competitive starting salary of £12.34 per hour, along with an uncapped commission structure.
  • Significant discounts on EE & BT products, including mobile and broadband services, resulting in substantial savings.
  • Support in defining your career trajectory.
  • Access to a Season Ticket Travel Loan to assist with commuting expenses.
  • Opportunities for volunteering, allowing you to contribute to your local community.
  • Optional Private Healthcare and Dental coverage for you and your family.

In addition to these benefits, we pride ourselves on fostering a positive team culture, providing meaningful support, and offering tailored training to help you build a rewarding career.