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Customer Engagement and Sales Specialist
3 months ago
Customer Engagement and Sales Specialist
We are seeking a dedicated Customer Engagement and Sales Specialist to join our dynamic team. In this role, you will be pivotal in managing customer interactions and supporting our audiologists.
Your responsibilities will include:
- Reception Management: Oversee the reception area, ensuring a welcoming environment for all visitors.
- Appointment Coordination: Effectively manage the appointment schedule, balancing sales and service bookings for both new and returning clients.
- Customer Relationship Management: Build and maintain strong relationships with clients, providing tailored promotions and solutions.
- Sales Support: Assist audiologists in achieving their sales objectives through proactive engagement and product promotion.
- Database Management: Regularly analyze the customer database to identify opportunities for enhancing clinic performance.
- Store Presentation: Ensure the store meets Amplifon’s visual standards and maintain appropriate stock levels.
- Technical Proficiency: Utilize various software tools, including Outlook and Teams, to support daily operations.
We value a proactive mindset and the ability to adapt to changing circumstances. The ideal candidate will be self-motivated, capable of working independently, and possess excellent problem-solving skills.
Join our passionate team and contribute to delivering exceptional customer care and service.
