Catering Operations Manager

2 weeks ago


Walsall, Walsall, United Kingdom Miquill Full time
About the Role

We are seeking a highly skilled and motivated Catering Supervisor to join our team at Miquill. As a key member of our operations team, you will play a vital role in ensuring the delivery of exceptional food and service to our customers.

Key Responsibilities
  • Team Leadership: Supervise and motivate a team of Catering Assistants to provide a consistently high-quality dining experience for students and staff.
  • Menu Development: Assist in the preparation and presentation of delicious and nutritious meals, using fresh ingredients and overseeing menu development to meet customer preferences.
  • Customer Service: Provide outstanding support and guidance to the team, ensuring that customers receive exceptional service and a positive dining experience.
  • Training and Development: Lead, develop, coach, and train catering assistants in a positive and motivating manner, promoting a culture of continuous learning and improvement.
  • Sales and Promotions: Drive sales through monthly promotions and added value events, working closely with the marketing team to develop and implement effective sales strategies.
  • Compliance and Quality: Ensure full compliance with company systems and procedures, as well as relevant legislation, to maintain the highest standards of quality and safety.
Requirements

We are looking for a candidate who shares our passion for serving great tasting food and providing excellent service, with the following skills and experience:

  • Leadership and Teamwork: A natural positive leader who can demonstrate great teamwork and motivate others to achieve exceptional results.
  • Culinary Experience: Craft-based experience using fresh ingredients, with a strong understanding of food preparation and presentation.
  • Health and Safety: Strong knowledge of Health and Safety practices within a kitchen environment, with a commitment to maintaining a safe and healthy working environment.


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