Credit Control Specialist

4 days ago

Tunbridge Wells, Kent, United Kingdom AXA Group Full time
About the Role

We are seeking a highly motivated and numerate individual to join our Financial Operations team as a Credit Control Analyst. This is a 12-month fixed term contract opportunity to support AXA Health Plan.

Key Responsibilities
  • Support Debt Recovery activities, ensuring timely collection of outstanding debts.
  • Monitor and resolve Trust Funding issues.
  • Manage efficient query resolution for customers and stakeholders.
  • Coordinate and prepare data for debt process, monthly debt reporting, and analysis.
  • Assist with daily controls, reconciling differences, and monitoring team quality.
  • Prepare monthly debtors reconciliations, quarterly bad debt provisioning, and Solvency II calculations.
  • Own process documentations, review processes for efficiency, and provide financial operations recovery support.
  • Support and deputise for the Financial Operations Team Leader and Team Manager.
Requirements
  • Highly numerate with a high level of confidence working in Excel.
  • Strong analytical and problem-solving ability.
  • Excellent attention to detail.
  • Proactive and self-driven individual with a high level of initiative.
  • Good interpersonal and communication skills.
  • Customer-facing and telephone experience.
  • Strong stakeholder management skills.
  • Experience with either SAP or CREST would be beneficial.
About AXA

AXA is a global insurance company with a presence in over 60 countries. We offer a wide range of solutions in assistance services, travel insurance, and credit protection. Our mission is to help our Corporate clients enrich their customers' experience.

What We Offer
  • Competitive annual salary of up to £32,000 dependent on experience.
  • Discretionary company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.

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