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Credit Control Specialist
2 months ago
We are seeking a highly motivated and numerate individual to join our Financial Operations team as a Credit Control Specialist. This is a 12-month fixed term contract opportunity to support AXA Health Plan.
Key Responsibilities- Support Debt Recovery activities, ensuring timely collection of outstanding debts.
- Monitor and resolve Trust Funding issues, working collaboratively with the Finance Operations team.
- Manage efficient query resolution for customers, providing excellent communication and stakeholder management skills.
- Coordinate and prepare data to support debt process, monthly debt reporting, and analysis.
- Assist with daily controls, ensuring resolution of reconciling differences and monitoring team performance.
- Prepare monthly debtors reconciliations, quarterly bad debt provisioning, and Solvency II calculations.
- Own process documentations, regularly review processes to increase efficiency, and provide financial operations recovery support to business projects.
- Support and deputise for the Financial Operations Team Leader and the Team Manager.
- Provide guidance and support to the team.
- Highly numerate with a high level of confidence working in Excel.
- Strong analytical and problem-solving ability.
- Excellent attention to detail.
- Proactive and self-driven individual with a high level of initiative.
- Good interpersonal and communication skills.
- Customer-facing and telephone experience.
- Strong stakeholder management skills.
- Experience with either SAP or CREST would be beneficial.
AXA is a global insurance company with a presence in over 60 countries, serving the needs of 107 million customers. We are committed to supporting diversity and inclusion, and we believe in bringing together the best talent to deliver outstanding service to everyone.
What We Offer- Competitive annual salary of up to £32,000 dependent on experience.
- Discretionary company & performance-based bonus.
- Contributory pension scheme (up to 12% employer contributions).
- Life Assurance (up to 10 x annual salary).
- 25 days annual leave plus Bank Holidays.
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
- AXA employee discounts.
- Gym benefits.
