Credit Control Specialist

2 weeks ago

Tunbridge Wells, Kent, United Kingdom AXA Group Full time
About the Role

We are seeking a highly motivated and numerate individual to join our Financial Operations team as a Credit Control Analyst. This is a 12-month fixed term contract opportunity to support AXA Health Plan.

Key Responsibilities
  • Support Debt Recovery activities, ensuring timely collection of outstanding debts.
  • Monitor and resolve Trust Funding issues, working collaboratively with the Finance Operations team.
  • Manage efficient query resolution for customers, providing excellent communication and stakeholder management skills.
  • Co-ordinate and prepare data to support debt process, monthly debt reporting, and analysis.
  • Assist with daily controls, ensuring resolution of reconciling differences and monitoring team quality and telephone checking review.
  • Prepare monthly debtors reconciliations, quarterly bad debt provisioning, and Solvency II calculations.
  • Own process documentations, regularly review processes to increase efficiency, and provide financial operations recovery support to business projects.
  • Support and deputise for the Financial Operations Team Leader and the Team Manager.
  • Provide guidance and support to the team.
Requirements
  • Highly numerate with a high level of confidence working in Excel.
  • Strong analytical and problem-solving ability.
  • Excellent attention to detail.
  • Proactive and self-driven individual with a high level of initiative.
  • Good interpersonal and communication skills.
  • Customer-facing and telephone experience.
  • Strong stakeholder management skills.
  • Experience with either SAP or CREST would be beneficial.
About AXA

AXA is a global leader in insurance and asset management, serving over 107 million customers worldwide. We are committed to empowering our people to achieve their full potential and delivering outstanding service to our customers.

What We Offer
  • Competitive annual salary of up to £32,000 dependent on experience.
  • Discretionary company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.

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