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Credit Control Specialist
2 months ago
We are seeking a highly motivated and numerate individual to join our Financial Operations team as a Credit Control Analyst. This is a 12-month fixed-term contract opportunity to support AXA Health Plan.
Key Responsibilities- Support Debt Recovery, General Ledger Reconciliation, and Reporting activities within Finance Operations.
- Serve as the subject matter expert for resolving complex queries for AXA Health.
- Work collaboratively with the Finance Operations team to actively chase overdue debt.
- Monitor and support resolution of Trust Funding issues.
- Contact group and individual customers and manage efficient query resolution for the business.
- Co-ordinate and prepare data to support our future debt process, monthly debt reporting and analysis.
- Assist with daily controls, ensuring resolution of reconciling differences and monitoring, team monthly quality and telephone checking review.
- Prepare monthly debtors reconciliations, quarterly bad debt provisioning and Solvency II calculations.
- Own process documentations, regularly review processes to increase efficiency and provide financial operations recovery support to business projects.
- Support and deputise for the Financial Operations Team Leader and the Team Manager.
- Provide guidance and support to the team.
- Highly numerate with a high level of confidence working in Excel.
- Strong analytical and problem-solving ability.
- Excellent attention to detail.
- Proactive and self-driven individual with a high level of initiative.
- Good interpersonal and communication skills.
- Customer facing and telephone experience.
- Strong stakeholder management skills.
- Experience with either SAP or CREST would be beneficial.
AXA is a global leader in insurance and asset management, serving over 107 million customers worldwide. We are committed to empowering our people to achieve their full potential and delivering outstanding service to our customers.
What We Offer- Competitive annual salary of up to £32,000 dependent on experience.
- Discretionary company & performance-based bonus.
- Contributory pension scheme (up to 12% employer contributions).
- Life Assurance (up to 10 x annual salary).
- 25 days annual leave plus Bank Holidays.
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
- AXA employee discounts.
- Gym benefits.
