Project Support Coordinator
2 weeks ago
Job Title: Project Support Coordinator
About the Role:
We are seeking a highly organized and detail-oriented Project Support Coordinator to join our dynamic team at Protection Group International. As a key member of our team, you will play a pivotal role in supporting the delivery of our high-quality capacity building and training programmes.
Key Responsibilities:
- Support Project Managers with tasks to achieve project success, ensuring seamless project delivery.
- Coordinate and organize training sessions, ensuring a productive learning environment for participants.
- Monitor training delivery, gathering feedback for continuous improvement.
- Liaise with trainers, participants, and external partners to ensure effective communication and coordination of training activities.
- Manage training materials, including preparation, distribution, storage, and maintenance.
- Assist in developing, updating, and logging changes to course content in collaboration with subject matter experts.
- Handle logistical aspects of training sessions, including venue bookings and set-up and technology requirements.
- Monitor and report on the effectiveness of training programmes, gathering feedback for continuous improvement.
- Support the administration of online learning platforms and virtual training sessions.
- Manage participant enrolment, attendance records, and certification processes.
- Arrange travel and accommodation for employees and company stakeholders, including guests.
- Serve as the point of contact for travel-related issues, assisting employees with travel-related issues or concerns, such as visa requests.
- Research, negotiate, and secure favourable rates with airlines, car rental companies, and hotels.
- Act to ensure safe and efficient travel operations, in accordance with Company policies and guidelines – both in the UK and internationally.
- Receive and respond to incoming business travel requests.
- Provide professional welcome, greeting, and chaperone service to clients and visitors, to the highest standards.
- May be required to travel – willingness to travel preferred.
- Support Resource team with duties.
Requirements:
- Proven experience in a coordination, hosting, or administrative role, preferably in a travel or training setting.
- Strong organization and communication skills, with good attention to detail.
- Ability to work collaboratively in a team and independently with minimal supervision.
- Proficient in Microsoft Office and online collaboration tools (such as travel platforms).
- Able to work effectively under pressure in a fast-paced environment.
- Ability to build, maintain, and work to budgets.
- Ability to handle multiple tasks simultaneously and adapt to changing situations quickly.
- Collaborative, team-player, considers wider business reputation and impact.
- Shows initiative and thrives on providing a high-quality experience to colleagues, delegations, or learners.
- Experience working with international stakeholders.
- Experience with visas preferred.
About Us:
We're a British company that gets to work on a global scale. What makes us stand out? The amazing diversity of our team In our line of work, the problems we tackle are anything but ordinary and so require fresh perspectives and unique solutions from every corner of our team. By making sure our workforce is diverse, equitable, and inclusive, we're able to hold true to our values that enable every member of the team to thrive, while delivering novel solutions to novel problems.
Accessibility:
We understand that everyone has unique needs, so we're all about making things easier for you. Whether it's overcoming physical or non-physical obstacles at work, we're here to help and are committed to implementing reasonable and relevant mitigations.
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