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Customer Service Ambassador

2 months ago

Hatfield, United Kingdom Huntress Full time

We are seeking a highly skilled and customer-focused individual to join our team as a Host/Receptionist at a prestigious car showroom in Hatfield. As a key member of our front-of-house team, you will be responsible for providing exceptional in-person and phone customer service, ensuring a warm and welcoming experience for all guests and visitors.

  • Key Responsibilities:
  • • Greet and assist guests/visitors with confidence and professionalism
  • • Provide exceptional customer service, responding to queries and resolving issues in a timely and efficient manner
  • • Prepare and serve refreshments, such as teas and coffees, to our guests and visitors
  • • Handle incoming calls and direct them to the relevant team members or departments
  • • Maintain the showroom's cleanliness and organization, ensuring a safe and welcoming environment for all

About the Role:

This is an exciting opportunity to join a dynamic and growing company, Huntress Search Ltd, which is dedicated to creating a diverse and inclusive recruitment process that ensures equal opportunity for all candidates, regardless of background.

Requirements:

To be successful in this role, you will need to be a reliable and customer-focused individual with excellent communication and interpersonal skills. You will be working in a fast-paced environment, so you must be able to multitask and prioritize tasks effectively. Living locally in the Hatfield area is preferred but not required.