Sales Executive for Private Healthcare

3 weeks ago


London, Greater London, United Kingdom Schoen Clinic Full time

Schoen Clinic UK Group is on the lookout for a committed Private Enquiry Sales Executive to play a pivotal role in converting new inquiries and referrals for private patients.

This position focuses on providing outstanding customer service, establishing strong relationships, and collaborating closely with the Group Private Enquiries Manager. There is potential for a future home-based option, with initial responsibilities based in London.

Key Responsibilities:

  • Enhancing the potential of each private inquiry through both phone and online interactions to ensure an exceptional patient experience.
  • Optimizing the booking process to achieve efficiency and high levels of customer satisfaction.
  • Managing inquiries within designated timeframes while ensuring precise communication with patients.
  • Engaging in open discussions regarding private funding and managing payment processes effectively.
  • Cooperating with clinic and hospital personnel to provide appropriate services based on clinical requirements.
  • Partnering with the Group Private Enquiries Manager and Marketing Director to achieve targets and foster service expansion.
  • Coordinating appointment bookings and collaborating with clinicians for effective scheduling.

Requirements:

  • A minimum of 6 months of experience in a comparable role, ideally within the private healthcare sector.
  • Excellent communication skills with a knack for building rapport with patients.
  • Strong organizational abilities, commercial insight, and meticulous attention to detail.
  • Self-driven with the capability to perform well under pressure.
  • A collaborative team player with experience in IT and CRM systems.

Company Details:

  • Location: Schoen Clinic UK
  • Job Type: Full time, Permanent
  • Category: Admin
  • Salary: £26,000 to £28,000
  • Benefits: A range of benefits including holiday allowance, pension scheme, private medical insurance, and more.


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