DVLA Enforcement Officer

1 week ago


Gateshead, Gateshead, United Kingdom Marston Holdings Full time
About the Role

We are seeking a highly motivated and customer-focused DVLA Enforcement Officer to join our team in Gateshead. As a key member of our enforcement team, you will play a crucial role in enforcing untaxed vehicles on behalf of the DVLA.

Key Responsibilities
  • Clamp untaxed vehicles and engage with members of the public to provide guidance on clamping procedures and fines.
  • Provide advice on payment methods and address queries regarding enforcement actions.
  • Collaborate with other agencies such as the Police, DVLA, and VOSA when necessary.
  • Handle public inquiries regarding enforcement actions and ensure the availability of relevant information packs.
  • Maintain the operational readiness of vehicles and enforcement equipment, promptly reporting any faults to the Manager.
  • Compile daily reports detailing activities.
Requirements
  • Full UK Driving Licence
  • Excellent Communication Skills
  • Self-Motivated
  • Customer-Focused
  • Ability to work shifts and independently
  • Previous experience in a similar role preferred but not required
What We Offer
  • Competitive rates of pay (£24k per annum)
  • 5 week rota including weekend work
  • Tailored staff benefits encompassing retail discounts, travel perks, and wellness initiatives
  • First-Class Training & Development Opportunities
  • Pension Scheme
  • Full Uniform provided
  • 28 days' holiday including bank holidays
  • Optional regular overtime
About Us

NSL is a leading provider of outsourced business services to both public and private sectors. We pride ourselves on our commitment to fostering vibrant and liveable communities through our comprehensive parking and street management solutions.



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