Customer Support Coordinator
2 months ago
Customer Support Administrator
**Key Responsibilities:**
* Provide exceptional customer service to new and existing customers via phone and email
* Manage customer ticket queue alongside team members, ensuring timely resolution
* Process online quotations and orders, inputting them into the system
* Share knowledge of products with customers, offering support and guidance
* Collaborate with the customer service manager to deliver outstanding service
* Troubleshoot and empathize with customers regarding delivery issues
**Ideal Candidate:**
* Possesses excellent communication skills, both verbal and written
* Holds 1+ years of experience in an office-based customer service role
* Thrives in a pressurized environment and demonstrates attention to detail
**What We Offer:**
* A dynamic working environment as part of a busy team in a growing company
* Onsite parking and Monday to Friday, office-based working hours
**About Us:**
Faith Recruitment is a leading provider of recruitment services, dedicated to connecting talented individuals with exciting career opportunities.
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