Head of People and Culture

4 days ago

London, Greater London, United Kingdom Big Penny Full time
About the Role

We are seeking a highly skilled and experienced Head of People to join our team at Big Penny. As a key member of our leadership team, you will be responsible for developing and implementing our people strategy, ensuring that our employees are engaged, motivated, and equipped to deliver exceptional results.

Key Responsibilities
  • People Strategy and Development
    • Develop and implement a comprehensive people strategy that aligns with our business objectives.
    • Design and deliver training programs to enhance employee skills and performance.
    • Collaborate with senior management to ensure that people practices are aligned with company objectives.
  • Talent Management
    • Oversee the talent attraction, acquisition, and onboarding processes to ensure the successful recruitment of strong cultural contributors.
    • Master and manage the employee development and engagement system (Culture Amp) and implement performance management processes via the system to drive high performance.
  • Employee Engagement and Relations
    • Develop and implement strategies to enhance employee engagement, retention, and satisfaction.
    • Address employee concerns and resolve conflicts appropriately.
  • HR Operations
    • Ensure compliance with all relevant employment laws and regulations.
    • Oversee the administration of benefits and compensation packages in line with Finance.
Requirements
  • Experience in a senior people role within a multisite business in hospitality or retail/similar.
  • Proficiency in HR software and experience in Learning Management Systems (LMS).
  • Experience in talent management, recruitment, employee relations, and HR operations.
  • Excellent interpersonal and communication skills, with an ability to influence and build strong relationships.
  • Highly organized and detail-oriented with strong accountability in personal execution and proactively supporting others in the same.
  • Proactive and innovative with a continuous improvement mindset.
  • Empathetic and approachable, with high emotional intelligence.
  • Education in Human Resources, or a related field, HR certification is preferred but not mandatory.
About Us

Big Penny is a growing events and hospitality company with a unique approach to creating memorable experiences for our customers. We are committed to hiring diversely and creating an inclusive environment for all employees. Our hiring process assesses candidates on their unique skills and attitude, not their identity. We celebrate diversity and are an equal opportunity employer.

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