Operations Supervisor

4 weeks ago


Great Missenden, Buckinghamshire, United Kingdom One Retail Full time
Operations Supervisor - One Retail

We are seeking a dedicated Operations Supervisor who is enthusiastic about delivering outstanding culinary experiences and exceptional customer service. This role involves overseeing all catering and service operations within our retail sector on a full-time basis, with a commitment of 40 hours per week.

As an Operations Supervisor, your primary responsibility will be to ensure that our service areas operate seamlessly while providing remarkable experiences for our customers. In return, you will have the chance to advance your career with a company that values its employees, celebrates diversity, and acknowledges those who excel in their roles.

We believe in rewarding your hard work, which is why we offer a comprehensive benefits package that includes:

  • A complimentary meal or equivalent subsidy during working hours to assist with living costs
  • Exclusive travel discounts with various partners
  • Grocery discounts at major supermarkets
  • Quick access to digital healthcare services for you and your immediate family
  • Discounted cinema tickets for your entertainment
  • Regular updates on the best available discounts and savings
  • Cash rewards for spending, redeemable at a wide range of brands
  • Free wellness, mindfulness, and fitness classes to promote well-being
  • Ability to share discounts and offers with friends and family
  • Contributory pension scheme for future security
  • Opportunities for career growth through our development programs

Your work schedule will typically consist of 5 days out of 7.

As an Operations Supervisor, your key responsibilities will include:

  • Leading teams to ensure the delivery of exceptional food and customer service
  • Managing the efficiency of all operational processes, including inventory management, budget oversight, and action plan implementation
  • Regularly communicating with management to track performance indicators and objectives
  • Upholding a positive brand image and representing the company effectively
  • Identifying new service opportunities to enhance sales
  • Facilitating communication between customers and internal teams to exceed expectations
  • Supporting and mentoring team members to help them excel in their roles
  • Implementing and reviewing health and safety standards to ensure compliance across all service teams.

Our ideal Operations Supervisor will possess:

  • A passion for high-quality food and outstanding customer service
  • A minimum of two years of management experience in a similar field
  • Experience in leading teams in a comparable role
  • Strong financial management skills
  • Excellent communication and organizational abilities
  • A proactive and motivated approach to personal and professional development

Join us at One Retail, where you will contribute to providing exceptional service and fostering connections in numerous venues. Enjoy competitive compensation, excellent benefits, and unparalleled opportunities for growth and development within one of the leading companies in the industry.

We are committed to creating a workplace where everyone can be themselves and have equal opportunities for career advancement. We strive to cultivate a culture that respects and embraces diverse talents, beliefs, backgrounds, and abilities, ensuring that all employees feel valued and can reach their full potential.



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