Customer Service Representative

1 day ago


Bicester, Oxfordshire, United Kingdom McDonald's Full time

About the Role

We are seeking a Customer Care Assistant to join our team at McDonald's. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming atmosphere for our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the team to maintain high standards of cleanliness and organization in the customer areas.
  • Assist with special events and promotions, ensuring a positive experience for our customers.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.

What We Offer

As a Customer Care Assistant at McDonald's, you will enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high street and online brands

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A friendly and welcoming demeanor
  • The ability to work effectively in a fast-paced environment
  • A commitment to delivering exceptional customer service


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