Customer Service Representative

2 months ago

Bicester, Oxfordshire, United Kingdom Sodexo Full time
Job Overview

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Sodexo. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide excellent customer service and support to clients in a fast-paced environment.
  • Assist with front-of-house operations, including serving and replenishing food, and breaking down stations at the end of meal periods.
  • Support with cleaning operations and ensure all checklists and compliance are completed daily.
  • Assist with administrative tasks and ensure all necessary paperwork is completed.
  • Interact with customers in the serving, retail, and dining areas.
Requirements
  • Positive attitude, professionalism, and respect for others.
  • Basic food-handling skills - desirable.
  • No previous experience required.
What We Offer
  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle.
  • The Sodexo Discounts Scheme, offering great deals 24/7.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan.
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment.
  • Competitive compensation.
  • Full training and full protective uniform supplied.

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