Food Service Manager

1 week ago


Whiteley, Hampshire, United Kingdom Frankie & Benny's Full time

About the Role:

We are seeking a highly motivated and ambitious individual to join our team as an Assistant Manager at Frankie & Benny's. As a key member of our management team, you will be responsible for leading a team of staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead a team of staff to deliver exceptional customer service and drive sales growth
  • Manage the day-to-day operations of the restaurant, including staff scheduling, inventory management, and cash handling
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the management team to achieve business objectives and drive sales growth
  • Provide coaching and development opportunities to staff to enhance their skills and knowledge

What We Offer:

  • Superb training and development opportunities, including apprenticeships
  • Up to 50% discount at all our brands
  • 25% Friends and Family Discount
  • We Care program, including 24/7 virtual GP, second medical opinion, mental health support, and counselling
  • Access to your wages as they are earned through our Wagestream platform
  • Salary Finance- access to savings and loans
  • Free meal whenever you work
  • Discounted Gym Membership
  • Pension scheme to help you save for your future
  • Access to a great discount platform, saving you money on everyday purchases and so much more
  • Discounts on Merlin Entertainment
  • Competitions to win trips away
  • Team parties and events

About You:

We are looking for a motivated and ambitious individual with previous experience of working as a manager within a food lead business. You will have a drive to further develop your skills and career with us.

What Makes Our Assistant Manager Role Special?

  • Make it Magic: Guest experience is the number one focus for you and your team, you encourage pride and passion in all that they do.
  • Keep it Fresh: You always look for opportunities to improve ways of working and help the business grow.
  • Be Sharp: You take pride in maintaining the highest possible standards within our restaurants.
  • Own it: You take ownership for the performance of your restaurant and coach your team to be able to contribute to its success.
  • Do it Together: You are a role model for the team, guiding and supporting individuals to be the best they can be.


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