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Assistant Manager

2 months ago


Whiteley, Hampshire, United Kingdom Frankie & Benny's Full time

About the Role:

We are seeking a highly motivated and ambitious individual to join our team as an Assistant Manager at Frankie & Benny's. As a key member of our management team, you will be responsible for leading a team of staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead a team of staff to deliver exceptional customer service and drive sales growth
  • Manage the day-to-day operations of the restaurant, including staff scheduling, inventory management, and cash handling
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control costs, including labor, inventory, and supplies
  • Collaborate with the management team to achieve business objectives and goals

What We Offer:

  • Superb training and development opportunities, including apprenticeships and career progression
  • Up to 50% discount at all our brands
  • 25% Friends and Family Discount
  • We Care program, including 24/7 virtual GP, second medical opinion, mental health support, and counselling
  • Access to your wages as they are earned through our Wagestream platform
  • Salary Finance- access to savings and loans
  • Free meal whenever you work
  • Discounted Gym Membership
  • Pension scheme to help you save for your future
  • Access to a great discount platform, saving you money on everyday purchases and so much more
  • Discounts on Merlin Entertainment
  • Competitions to win trips away
  • Team parties and events

About You:

We are looking for a motivated and ambitious individual with previous experience of working as a manager within a food lead business. You will have a drive to further develop your skills and career with us.

What Makes Our Assistant Manager Role Special?

  • Make it Magic: Guest experience is the number one focus for you and your team, you encourage pride and passion in all that they do.
  • Keep it Fresh: You always look for opportunities to improve ways of working and help the business grow.
  • Be Sharp: You take pride in maintaining the highest possible standards within our restaurants.
  • Own it: You take ownership for the performance of your restaurant and coach your team to be able to contribute to its success.
  • Do it Together: You are a role model for the team, guiding and supporting individuals to be the best they can be.

About Us:

We at BTG Leisure are committed to creating a diverse and inclusive environment for all, where team members are valued for their skills, experiences, and unique perspectives. We want to reflect the many communities we serve, provide equal opportunities for all of our employees, and are a disability confident employer. We are proud to celebrate our diverse voices