Receptionist - General Surgical Outpatients

5 days ago


Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time
About the Role

We are seeking a highly organized and motivated Receptionist to join our team at the Norfolk and Norwich University Hospital. As a key member of our administrative team, you will provide exceptional support to our clinicians and patients, ensuring a smooth and efficient experience for all.

Key Responsibilities
  • Provide administrative support to the Urology Department, including reception duties, appointment coordination, and data entry.
  • Deal with patients and external staff enquiries in a courteous and confidential manner.
  • Ensure patients' safety and well-being in the waiting area and alert appropriate staff to any concerns.
  • Maintain accurate records and logs, including appointment lists and patient information.
  • Liaise with other departments and external stakeholders to ensure seamless communication and coordination.
Requirements
  • Good general standard of literacy and numeracy.
  • Experience in NHS or customer service organization.
  • Excellent communication and interpersonal skills.
  • IT skills, including accurate data input.
  • Flexible and able to multitask and prioritize.
About Us

The Norfolk and Norwich University Hospital is a leading teaching and research hospital, providing first-class acute care to over one million people in Norfolk and surrounding areas. We are proud to be a diverse and inclusive workplace, with a workforce representing 94 countries from across the world.

We offer a range of benefits, including flexible working hours, fast-track staff physiotherapy service, and discounted gym memberships. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we would love to hear from you.



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