Income and Invoicing Specialist

6 days ago


Leyland, Lancashire, United Kingdom Service Care Solutions - Housing Full time

**Job Title:** Income and Invoicing Officer

**Company:** Service Care Solutions - Housing

**Job Type:** Temporary Ongoing

**Location:** Remote

We are seeking a highly skilled Income and Invoicing Officer to join our dynamic Housing Operations team. This is an essential role, where you'll be responsible for managing financial processes, ensuring smooth operations within the organisation.

**Key Responsibilities:**

  • Prepare and produce invoices for rechargeable repairs, management charges, and other services.
  • Chase and collect sundry and commercial debt for different sectors.
  • Liaise with service areas to resolve disputed invoices.
  • Manage invoices related to Homelessness Accommodation and tenancy support.
  • Recover arrears and monitor payment plans to ensure full debt recovery.
  • Utilise credit tracing systems to enhance debt collection success.
  • Encourage the use of direct debit payment methods and manage accounts.
  • Refer legal action to Income Collection Officers when required.
  • Process refunds and manage customer credits.

**Requirements:**

  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Experience in sales invoicing and debt collection.
  • Ability to work with customers professionally and manage workloads effectively.
  • Knowledge of the legal process for debt recovery.
  • Strong interpersonal skills for working with internal and external stakeholders.


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