Financial Collections Specialist
1 week ago
Job Summary:
SF Recruitment is seeking a highly skilled Credit Controller to join a high-performing team based in the outskirts of Birmingham. As a Credit Controller, you will be responsible for managing a ledger of 600+ live accounts, allocating cash to customer accounts, and proactively managing queries to meet monthly cash collection targets.
Key Responsibilities:
- Allocate cash to customer accounts and allocate to invoices
- Review new/existing customers' credit ratings using a credit agency
- Decide on appropriate customer credit limits up to a certain amount before escalating to the Head of Finance
- Work with minimum supervision to collect overdue customer accounts using telephone, email, and liaising with Sales Managers
- Reconcile customer accounts, deal with customer queries, and raise necessary credit notes
- Oversee production and delivery of monthly statements
- Check suspended order lists for orders held for credit limit
- Collaborate and action the debtors ledger with line manager and colleagues
- Be proactive in making changes to the method and processes for collection of debt
- Negotiate payment plans and setting up terms and conditions for customers where necessary
- Start legal proceedings if customers do not pay their debts on time
- Support other members of the finance team when required
- Any other ad-hoc duties
Requirements:
- Experience in working with a fast-paced Credit Control team (2+ years)
- Excellent time management, strong communication, and negotiation skills
- Strong organization skills and good level of Excel
- Diligent and attention to detail
- The ability to work to your own initiative and work well under pressure with being highly organized and robust
What We Offer:
- Flexible hours
- Hybrid working
- 33 days annual leave inclusive of bank holidays, which increases up to 5 more days with service
- Company pension
- Free life assurance
- Annual paid volunteering/charity day
- On-site EV charging hubs
- Employee of the month awards/vouchers
- Staff discount on products and much more
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