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Collections Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Collections Specialist to join our team at Ritz Recruitment Ltd. As a Collections Specialist, you will play a crucial role in supporting our client in managing their debt recovery process.
Key Responsibilities:
- Conduct outbound calls to customers regarding outstanding debts
- Work with customers to set up payment plans and negotiate settlements
- Collaborate with internal teams to resolve disputes and reconcile accounts
- Communicate with guarantors regarding outstanding monies
- Update customer records and maintain accurate records of interactions
Requirements:
- Proven experience in credit control, debt recovery, or a related field
- Strong communication and negotiation skills
- Ability to work in a fast-paced environment and meet deadlines
- Excellent customer service skills and a professional demeanor
- History of dispute resolution and reconciliation
What We Offer:
As a Collections Specialist at Ritz Recruitment Ltd, you will have the opportunity to work with a leading client in the student accommodation industry. You will be part of a dynamic team that values professionalism, integrity, and customer satisfaction.
