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Customer Service Collections Specialist
3 months ago
Role: Customer Service Collections Specialist
Company: Penns Recruitment
Type: Temporary Contract
We are a leading provider in the B2B sector, offering a diverse range of exceptional products along with seasonal offerings. We are currently in search of a skilled and efficient Customer Service Collections Specialist to join our dynamic team.
Key Responsibilities- Act as the primary point of contact for all incoming calls and inquiries during business hours.
- Ensure accurate and timely updates are made to the CRM system.
- Address and resolve customer issues with professionalism and care.
- Develop a comprehensive understanding of our product offerings to effectively assist customers in selecting the most suitable options for their business requirements.
- Perform general administrative tasks within the Customer Service department.
The ideal candidate will possess proven experience in an office-based customer service role. We value individuals who can demonstrate a commitment to delivering exceptional customer experiences and who thrive in a fast-paced environment.
If you are looking to contribute to a vibrant team and enhance customer satisfaction, we encourage you to consider this opportunity.
