Administrative Coordinator – Family Support Team
3 weeks ago
Job Title: Family Support Team Administrator
Salary: £25,000 - £29,000
Team: Strategy and Partnerships
Hours: 37.5 per week
Location: Hampton, TW12 3RA
About Shooting Star Children's Hospices
We are thrilled to announce an opportunity for a Family Support Team Administrator to become part of our dedicated team at Shooting Star Children's Hospices.
Shooting Star Children's Hospices specializes in providing comprehensive care and support to families with children facing life-limiting conditions, as well as those who have experienced bereavement. Recognized for our 'Outstanding' service by the Care Quality Commission, we offer assistance to families throughout Surrey and London, from diagnosis through to end-of-life care and beyond.
Our exceptional staff are committed to ensuring that every family has the chance to make every moment count.
Role Overview
We are seeking an experienced administrator to join our Children's Hospice in Hampton on a full-time basis.
This position will provide vital support to our dynamic Family Support Team, which includes Counsellors, Therapists, and Family Support Workers.
Candidates should possess prior experience in an administrative capacity, along with strong proficiency in Word, Excel, and PowerPoint. Excellent verbal and written communication skills are essential, with the ability to engage effectively and compassionately with parents and caregivers of children with life-limiting conditions, bereaved families, and other professionals.
Benefits Offered
In return, you will receive a competitive salary and a comprehensive benefits package, which includes:
- NHS Pension Scheme (for eligible employees) or our Stakeholder pension scheme, with up to 7% employer contributions
Annual Leave
27 days plus Bank Holidays, increasing with length of service 2 weeks paid sabbatical leave after 5, 10, and 15 years of serviceContractual Benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care support
- Employee referral scheme
- Blue Light discount card
Health and Wellbeing Initiatives
- Employee Assistance Programme
- Occupational Health services
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at our facilities (complimentary for employees) and free fruit available
Commitment to Safeguarding
We are dedicated to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is contingent upon satisfactory references and a DBS check.
Shooting Star Children's Hospices is committed to fostering inclusion and diversity in all aspects of our work. We recognize that achieving our organizational values—Professionalism, Respect, Integrity, Diversity, and Excellence—is essential.
Our vision is to create an environment where individuals from all backgrounds, groups, and communities feel welcomed to work and volunteer.
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