IT Support Specialist

4 days ago

St Albans, Hertfordshire, United Kingdom Pulse IT Recruitment Ltd Full time
About the Role

We are seeking an experienced IT Support Engineer to join our team at Pulse IT Recruitment Ltd. As an IT Support Engineer, you will be responsible for providing technical support to our clients and ensuring the smooth operation of their IT systems.

Key Responsibilities
  • Provide technical support to clients via phone, email, and on-site visits.
  • Identify and resolve technical issues with hardware, software, and network systems.
  • Collaborate with internal teams to ensure seamless IT support.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements
  • 3+ years of experience in IT support or a related field.
  • Strong knowledge of Windows and Mac operating systems.
  • Experience with database management systems (DBMS) such as SQL, MySQL, and Oracle.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and problem-solving skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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