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IT Delivery Specialist

2 months ago

St Albans, Hertfordshire, United Kingdom Verelogic IT Recruitment Full time

Job Summary:

We are seeking a skilled IT Delivery Specialist to join our team at Verelogic IT Recruitment. As an IT Delivery Specialist, you will be responsible for providing technical support to our clients, ensuring that their IT hardware and software products are functioning within the required Service Level Agreement (SLA).

Key Responsibilities:

  • Attend client sites to diagnose and resolve technical issues with IT hardware and software products.
  • Work efficiently and proactively to deliver IT support services to a diverse range of clients.
  • Repair, diagnose, and replace PCs, laptops, printers, servers, and associated peripherals.
  • Provide customer builds and configuration to the desk.
  • Utilize a mobile device to check and update allocated calls in a timely manner to meet the required commit time and reflect actual work done in real time.

Requirements:

  • Good customer service skills.
  • Knowledge and experience of PC, laptop, printer, and associated peripherals operation.
  • AV experience.
  • UK Driving Licence.
  • Security clearance, or willingness to apply.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading IT recruitment agency.
  • A dynamic and supportive work environment.