IT Support Specialist
5 days ago
Job Title: IT Support Specialist
Job Type: Full-time
Location: Office-based
Job Description:
We are seeking an experienced IT Support Specialist to join our team at Think Specialist Recruitment. As an IT Support Specialist, you will be responsible for providing first-level support to end-users, addressing hardware, software, and network-related issues.
Key Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve issues with desktops, laptops, printers, and other hardware
- Manage user accounts, permissions, and access rights in accordance with company policies
- Work with managed service providers to resolve escalated issues
- Assist in the setup and configuration of new hardware and software
- Assist in the implementation and maintenance of cybersecurity protocols and procedures
- Learn and assist in data extraction and data quality checks
- Support the transformation of raw data into usable formats for analysis and reporting
Requirements:
- Previous experience in a similar IT Support role
- Happy to work in an office-based environment
- Experience with Windows operating systems
- Experience with Mac operating systems is desirable but not essential
- Experience with databases or data management tools is a plus
About Us:
Think Specialist Recruitment is an independent recruitment agency specializing in permanent and temporary recruitment. We work with a range of clients across various industries, including administration, customer service, IT, and more.
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